Privacy Policy

Last updated: [10/2015]

This Privacy Policy explains how [Your Name / Studio Name] (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and customers (“you”) who use our website [yourdomain.com], subscribe to our newsletter, or make a purchase from our online shop.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter

• Place an order through our online shop

• Contact us via email or contact forms

• Leave comments or reviews

This information may include:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely through our payment provider; we do not store credit card details)

• Any other details you choose to share with us

We may also collect limited technical information automatically, such as:

• IP address

• Browser type and version

• Pages visited and time spent on the site (for analytics purposes)

2. How We Use Your Information

We use your personal data to:

• Process and deliver your orders

• Send you order confirmations, updates, and shipping notifications

• Provide customer support

• Send occasional newsletters or updates (only if you have subscribed)

• Improve our website and customer experience

You may unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in any email we send.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: to fulfill and deliver your orders

• Consent: when you subscribe to our newsletter or agree to marketing emails

• Legitimate interest: to improve our services and understand customer preferences

• Legal obligation: to comply with tax, accounting, or other legal requirements

4. Data Storage and Security

Your personal information is stored securely and only for as long as necessary to fulfill the purposes described above.
We take reasonable measures to protect your data from unauthorized access, alteration, or destruction.

Our website and online store are hosted on secure servers provided by trusted third parties (e.g., WordPress/WooCommerce/Shopify).
Payments are processed securely through [Paytrail / Stripe / PayPal / other provider] using encrypted connections.

5. Sharing of Information

We only share your data with third parties when necessary to:

• Process your payments

• Deliver your orders (e.g., postal or courier services)

• Send email newsletters (e.g., Mailpoet, Mailchimp, or similar)

• Comply with legal requirements

We never sell or rent your personal data to others.

6. Cookies

Our website uses cookies to ensure a smooth browsing experience and analyze website traffic.
You can manage or disable cookies through your browser settings at any time.

For more information, please see our [Cookie Policy] (if applicable).

7. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw your consent at any time (for newsletter subscriptions or marketing emails)

• Request a copy of the data we hold about you

• Lodge a complaint with your local data protection authority if you believe your data is being misused

To exercise these rights, please contact us at: [your email address]

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Jo Laurence
Email: hello@jolaurenceceramics.fi
Website: jolaurenceceramics.fi

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.